Fifi CRM

For small teams and service businesses

The friendly CRM that fetches every follow-up.

People, deals, calendars and email in one colorful place, with online booking, floor plans, pets and boarding for groomers, kennels, consultants and every small team in between.

Try a live sample Start free

No credit card. No passwords.

Fifi’s Floor view for Bubbles & Bows, a sample dog-grooming salon: which grooming tables and tubs are in use right now, with each dog, client and groomer, and which are next or free.

See it with a business like yours

Five made-up businesses, each filled in with weeks of real-looking work. Open one and click around: it’s yours to change, and nothing in it is ever sent anywhere.

Bubbles & Bows Grooming

A salon with three groomers, four tables, two tubs and a drying station, and a couple of dozen regulars with their dogs.

Try the live dog grooming sample

Sign in with Google or an email code and you’re straight in. No passwords, no credit card.

What it shows

  • Each groomer’s week on one calendar, with online booking that picks a free table or tub
  • Calendar → Floor: which tables and tubs are in use right now, and who’s next
  • Clients with their dogs: breeds, notes, vaccinations and a portrait of each
  • A new-client form, automations that make the follow-up tasks, texts and newsletters
  • Reports on the dashboard: new clients by source, the week’s activity, overdue tasks
  • Before and after photos on a client’s timeline, added from a phone or a computer
  • Fifi’s calendar in week view for Bubbles & Bows Grooming: groomer Ava Brooks’s full grooms, puppy grooms and nail trims from Monday to Saturday, each with its client and table.
    A groomer’s week
  • The salon’s floor plan in the calendar’s Floor view mid-morning: two grooming tables In use, each with the dog’s portrait, client, service and groomer; a table and a tub Next with a time; the other tub, a table and the dryer Free.
    Calendar → Floor, right now
  • Bubbles & Bows Grooming’s public booking page for a full groom: two hours, a month’s calendar with the open days marked, and the open times on the day picked.
    The online booking page
  • A client’s page in Fifi: Priya Shah’s details and tags, and her two Shih Tzus, Mochi and Tofu, each with an illustrated portrait.
    A client and her dogs

Happy Tails Boarding

Kennels, suites and a grooming room on one floor plan, with dogs and cats checking in and out all week.

Try the live pet boarding sample

Sign in with Google or an email code and you’re straight in. No passwords, no credit card.

What it shows

  • The kennel board: every stay, night by night, with who arrives and leaves today
  • The Floor view: who’s in which kennel or suite, on your own floor plan
  • Pets with their vaccinations, expiry badges, notes and portraits
  • Today’s arrivals and departures on the dashboard
  • “Bath before going home” bookings in the grooming room’s tubs on check-out mornings
  • A photo of each guest settled into its kennel, on the owner’s timeline
  • Fifi’s kennel board for Happy Tails Boarding: small-dog kennels and large-dog runs down the side, the week across, and each pet’s stay as a bar marked pending, confirmed or checked in.
    The kennel board
  • The boarding floor plan in the Floor view: kennels, runs, suites and cat condos, each with the portrait of the pet in it and whether it’s arriving, leaving, checked in or free tonight.
    Who’s in which kennel
  • A pet’s page in Fifi: a French Bulldog’s portrait, details and owner, its vaccinations marked up to date with their expiry dates, and its stays.
    A pet and its vaccinations
  • The Happy Tails dashboard: how many pets are staying tonight, today’s arrivals and departures with Check in and Check out buttons, and pinned report charts.
    Today at a glance

Northbeam IT Consulting

An IT practice with a dozen client companies, projects from assessment to contract, and the email behind them.

Try the live IT consultant sample

Sign in with Google or an email code and you’re straight in. No passwords, no credit card.

What it shows

  • Projects on a pipeline board, from assessment requested to contract
  • Client companies with their people, projects, calls and email history
  • Discovery calls and assessment walkthroughs booked online
  • Saved reports and charts, pinned to the dashboard
  • Ask Fifi: questions in plain words, answered from your own reports
  • Fifi’s pipeline board for Northbeam IT Consulting: 13 open projects as cards in Lead, Qualified, Proposal and Negotiation, each with its client, value, expected close date and owner.
    The pipeline board
  • A client company’s page: its people, its two projects with their values and stages, an email thread awaiting a reply, and the start of its activity timeline.
    A client company
  • A saved report in Fifi: the fields to build it from, the chart types to show it as, and its result, a bar chart of won project value by month.
    Reports and charts
  • The Ask Fifi panel beside the dashboard: the question “How many open projects do we have at each stage?” answered with a count for each stage and a bar chart of the report it ran.
    Ask Fifi

Ridgeline Pest Control

A pest control company with an office manager and three technicians, homes and businesses on service plans, and a week of visits booked online.

Try the live pest control sample

Sign in with Google or an email code and you’re straight in. No passwords, no credit card.

What it shows

  • Each technician’s visits on one calendar: termite and rodent inspections, pest services and mosquito treatments, booked online
  • Service agreements on a pipeline, from inspection requested to signed, each named for the service and the place
  • Households with their service address, and commercial accounts and realtors with their people
  • A free-inspection form whose automation makes the call-back task, appointment reminders and “on my way” texts
  • Reports on the dashboard: agreements won by month, the pipeline by stage and visits by type
  • Photos of the work on each service record and customer: the ant trail, the bait station, the site
  • Fifi’s calendar in week view for Ridgeline Pest Control: technician Andre Simmons’s termite inspections, rodent inspections and pest services from Monday to Saturday, booked online.
    A technician’s week
  • Fifi’s pipeline board for Ridgeline Pest Control: service agreements such as quarterly pest plans and termite bonds as cards from inspection requested to agreement out, each with its yearly value.
    Agreements on the pipeline
  • A text conversation in Fifi with a homeowner on a Ridgeline plan: the visit’s automatic reminder and their reply, then the technician’s “on my way, about 20 minutes out” and theirs.
    Texts on the way
  • The Ridgeline Pest Control dashboard: today’s tasks and visits, and pinned charts of agreements won by month, the pipeline by stage and visits by type.
    Reports on the dashboard

Lakeshore Freight

A freight company with a cross-dock, ten shippers and their lanes, five partner carriers, and drivers checking in by text.

Try the live trucking and logistics sample

Sign in with Google or an email code and you’re straight in. No passwords, no credit card.

What it shows

  • Loads on a board from open to delivered: pickups and deliveries in each stop’s own time zone, carrier pay and margin, check calls, and today’s stops
  • Calendar → Floor: the cross-dock’s eight doors, which are in use right now and which load comes next
  • Dock appointments at a door their load can use, reefer loads at the two reefer doors
  • Lanes on a pipeline from lead to won, each valued at a year’s revenue
  • Shippers and carriers with their people, email history, dock and damage photos, and tasks like an expiring insurance certificate
  • Driver check-ins by text, a quote form, and a driver application whose automation tags each applicant
  • Fifi’s load board for Lakeshore Freight: this month’s deliveries, revenue and margin above the Open, Covered, Dispatched, In transit and Delivered columns, each card with its load number, shipper, route, pickup time, equipment, customer rate, margin and carrier.
    Loads on the board
  • The Lakeshore Cross-Dock floor plan in the calendar’s Floor view mid-morning: dock doors In use with who’s booked at each, others Next with their time or Free, beside the yard, the staging lanes and the cooler.
    The cross-dock right now
  • Fifi’s pipeline board for Lakeshore Freight, called Lanes as in the sidebar: nine open lanes such as Joliet, IL to Atlanta, GA dry van as cards in Lead, Qualified, Proposal and Negotiation, each with its shipper, yearly revenue, expected close date and owner.
    Lanes on the pipeline
  • A text conversation in Fifi between Lakeshore’s dispatcher and a reefer driver: at the gate for a pickup, told which door to back into, then sealed and rolling.
    A driver checking in

Play with the salon floor

Bubbles & Bows’ salon, right here in your browser. Drag the time through the day and watch the tables and tubs fill up: who’s in, who’s next and what’s free. No account needed.

Bubbles & Bows Grooming · Salon

  • In use · 3
  • Next · 2
  • Free · 2

Every seat · 3 in use, 2 next, 2 free

Table 1 today

This is the real Floor view, with the grooming sample’s salon. Try the full sample

Everything Fifi does

Turn on what your business needs in Settings → Modules; the rest stays out of the way. Each one has a guide.

Customers and sales

Email and marketing

Bookings, pets, places, service records, loads and invoices

  • Online booking

    Booking pages where clients pick a time with your team and a free seat, plus booking from inside Fifi for the front desk.

    Read the guide: Online booking

  • Pets and vaccinations

    Each client’s pets with breed, size, notes and a photo, and vaccinations badged before they expire.

    Read the guide: Pets and vaccinations

  • Boarding and the kennel board

    Kennels and suites, multi-night stays with check-in and check-out, and a board of who’s staying when.

    Read the guide: Boarding and the kennel board

  • Floor plans

    Draw your rooms, place tables, tubs and kennels, and see what’s in use at any time of day.

    Read the guide: Floor plans

  • Service records

    What was applied on each visit, with EPA numbers, amounts and the technician’s licence: printed or emailed to the customer, and kept 3 years.

    Read the guide: Service records

  • Loads

    Shipments with their stops, time windows in each stop’s zone, customer rate, carrier pay and margin, on a board from open to delivered, with check calls.

    Read the guide: Loads

  • Invoices

    Numbered invoices from your visits, stays, records, deals and loads: emailed with a private link, printed or saved as PDF, with the payments you record, what each customer owes and how late, and reminders. Kept 7 years.

    Read the guide: Invoices

Forms, reports and AI

Connected, yours and safe

Plans and prices

Every workspace starts on Free. Pick the plan that fits when you need more.

During the beta, everything is included: every module and add-on, at Business limits. There’s no billing yet; the prices below apply once it starts.

  • Free

    The core CRM for getting started: records, tasks, calendar, a pipeline, basic reports and one mailbox, for up to 3 people.

    $0 a month

    For up to 3 members.

    Includes

    • Contacts, companies, tasks, the calendar, search, import and export, and a timeline of notes, calls and meetings
    • Deals and pipeline
    • Email
    • Reports
    Members
    3
    Connected mailboxes
    1
    Campaign emails a month
    Not included
    Texts a month
    Not included
    Booking types
    Not included
    Photo, media and document storage
    Not included
    Start free

    No credit card needed.

  • Pro

    For growing teams and service businesses: campaigns, full reports, online booking, forms and automations, invoices with online payments, the API and webhooks. Add Ask Fifi for $5 a month.

    $39 a month

    or $390 a year (two months free)

    Includes 3 members; each extra member is $12 a month, up to 10.

    Everything in Free, plus

    • Campaigns
    • API and webhooks
    • Forms and automations
    • Online booking
    • Pets
    • Boarding
    • Service records
    • Loads
    • Invoicing
      • Invoices started from a visit, stay, service record, deal or load, with sales tax and terms
      • A customer link to view, print and pay; send by email or print
      • Payments by hand, receivables and reminders
      • Online payments by card or US bank debit through your own Stripe account
      • QuickBooks Online sync, and a file export for QuickBooks Online and Desktop
    • Ask Fifi add-on: $5 a month for 50 questions a month
    Members
    10
    Connected mailboxes
    10
    Campaign emails a month
    5,000
    Texts a month
    Not included
    Booking types
    5
    Photo, media and document storage
    10 GB
    Start free

    Everything on Pro is included free during the beta.

  • Business

    Everything, at the highest limits: texting for the whole team, more booking types, higher API limits and 50 GB of storage. US carriers’ texting registration fees are passed on at cost (from $19.50 once and $1.50 a month). Add Ask Fifi for $5 a month.

    $89 a month

    or $890 a year (two months free)

    Includes 5 members; each extra member is $15 a month.

    Everything in Pro, plus

    • Texting
    • Ask Fifi add-on: $5 a month for 50 questions a month
    Members
    Unlimited
    Connected mailboxes
    Unlimited
    Campaign emails a month
    Unlimited
    Texts a month
    2,000
    Booking types
    20
    Photo, media and document storage
    50 GB
    Start free

    Everything on Business is included free during the beta.

Prices are in US dollars, per workspace. Plans are changed by Fifi support (support@fetchfifi.com), and changing plans never deletes anything. US carriers charge a one-time registration fee, passed on at cost: from $19.50, and from $1.50 a month. Every limit, plan by plan

Questions

Is my data private?

Yes. Every workspace is kept apart twice: by the app, and by the database itself, which refuses another workspace’s rows. Backups are taken every night and encrypted.

Can I get my data out?

Yes, all of it. An owner can download the whole workspace as a ZIP of CSV files from Settings → Workspace → Export everything, and any list exports to CSV.

What’s a sample?

A made-up business filled in with a few weeks of work, so you can click around before you set up your own. Nothing in it is ever sent anywhere, it doesn’t count toward your workspaces, and it’s deleted within 30 days (sooner if nobody uses it for two weeks).

Does it work on phones?

Yes. Every page works on a phone, from the calendar and the Floor view to the kennel board, in light and dark.

Can I change the colors?

Yes. Pick one of seven color schemes when you set up your workspace, change it later in Settings → Workspace, or choose your own in your profile. Fifi pink is the default.

Ready when you are

Try a sample first, or start your own workspace. It’s free, and it takes a minute.

Try a live sampleStart free