Skip to content
Fifi CRMHelp
Sign in

Signing in

Fifi has no passwords. You sign in with Google, Apple or a one-time code sent to your email. The first time you sign in, Fifi creates your account.

Who can do it: anyone. One email address is one Fifi account, however you sign in.

Sign in with an email code

  1. Go to /login (for example https://app.fetchfifi.com/login). You'll see Welcome to Fifi CRM.
  2. Type your Email and click Email me a sign-in code.
  3. Check your inbox for "‹code› is your Fifi CRM sign-in code".
  4. On Check your email, type the 6-digit code and click Sign in.

What you'll see: your dashboard, or the onboarding page if you're new (see Workspaces and teammates).

About codes:

  • A code lasts 10 minutes and works once.
  • 5 wrong tries cancels the code. Request a new one.
  • Asking for a new code cancels the previous one.
  • You may see a short security check (Cloudflare Turnstile) before the code is sent.
  • Fifi shows the same message whether or not the address has an account.

Wrong address? Click Wrong address? Start over.

Sign in with Google

  1. On /login, click Continue with Google.
  2. Choose your Google account and approve.

Your Google email must be verified by Google. If you already have a Fifi account with the same email, Google is linked to it.

Note: the Google button only appears once CorporateMutt has set up Google sign-in. Google sign-in is in Google's "Testing" mode for now, so only accounts on Fifi's test-user list can use it. Use an email code otherwise.

Sign in with Apple

  1. On /login, click Continue with Apple.
  2. When Apple asks, choose Share My Email.

Apple's "Hide My Email" addresses can't be used. If you chose it, you'll see "Apple's “Hide My Email” addresses can't be used. Choose “Share My Email”, or sign in with Google or an email code."

The Apple button only appears when Apple sign-in is set up for this Fifi.

How long you stay signed in

  • You're signed out after 12 hours without using Fifi, and after 30 days in any case.
  • When you sign in from a new device or browser, Fifi emails you "New sign-in to your Fifi CRM account" with a Review sessions button.
  • To see and end your sessions, go to Settings → Sessions. See Your account, profile and sessions.

To sign out, open the user menu (top right) and click Sign out.

Troubleshooting

MessageWhat to do
"That code didn't work. Check it and try again, or request a new one."Check the newest email; older codes stop working.
"Too many attempts. Please wait a few minutes and try again."Fifi limits code requests and guesses. Wait 15 minutes.
"Email sign-in isn't available right now. Try another method."The security check isn't available. Use Google or Apple, or try later.
"Google sign-in didn't complete. Please try again." / "That Google sign-in expired."Start again from /login.
"That account's email isn't verified. Try another method."Verify the email with Google or Apple first, or use an email code.
"This account is disabled."Contact Fifi support.
"That sign-in link is invalid or has expired."Staff sign-in links last 15 minutes and work once. Ask for a new one.
No code arrivesCheck spam. Codes come from hello@mail.fetchfifi.com.

Related guides